If you call/text/email with more than 24 hours notice you will be allowed to reschedule or be refunded, your payment will be moved to the new appointment.
If you need to cancel within a 24 hour period, please text 919-961-2684, refunds will be on a case by case basis (this is not done automatically when canceling).
No Show Policy:
If you do not call/text or email and do not show up, you will be charged the full amount of service of 100%.
Instead of cancelling, you may reschedule or send to someone you love.
If you call/text/email to cancel within 4 hours of your appointment start time you fall into our no show policy and will be charged the full amount for your missed appointment.
Please be considerate of your therapist’s time. They will be there waiting for you until they hear otherwise.